Support
Answers That Empower Investors
Account Opening
How do I open an account with Bhayani Securities?
To open an account, click on “Open Account” at the top of the website. You’ll be guided through an online KYC process, which includes uploading your CNIC, proof of income, and a few other documents.
How long does the account opening process take?
If your documentation is complete, your account is typically activated within 1–2 business days.
Can I open an account from outside Pakistan?
Yes, Non-Resident Pakistanis (NRPs) can open accounts. You’ll need additional documentation such as an NICOP and proof of overseas address.
Do I need to visit your office to open an account?
No, the process is fully digital. However, if you prefer in-person support, you’re welcome to visit our Karachi office.
Fees and Charges
What are your brokerage charges?
We offer competitive rates for trading. Final rates depend on trading volume and account type.
Are there any annual account maintenance fees?
Yes. A nominal CDC annual fee may apply. We provide a full breakdown of charges upon account setup.
Is there a fee for deposits or withdrawals?
No, there are no fees for depositing or withdrawing funds from your trading account via local bank transfers.
What taxes are applicable on trades?
Capital gains tax (CGT) and withholding tax (WHT) are deducted as per FBR policy. Your trading reports reflect these automatically.
Security and Compliance
Is my data and money safe with BSL?
Yes. We are a licensed and SECP-regulated broker. All client assets are held in CDC accounts under your name.
How do you protect my personal information?
All data is encrypted and stored securely. We never share your information without your consent.
What is KYC and why is it required?
KYC (Know Your Customer) is a regulatory process that verifies your identity and ensures safe investing. It’s mandatory for all brokerage accounts in Pakistan.
Are you connected to any grey-market platforms?
Absolutely not. We operate strictly under SECP and PSX regulations and do not engage with third-party investment apps or “get-rich-quick” schemes.
Trading and Platforms
What trading platform do you offer?
Our clients use KITS, a powerful trading terminal with live data, advanced charts, and real-time execution. Our proprietary trading platform is under development as well, and we expect to launch it in beta this year.
Can I trade on mobile?
Yes, KITS offers both desktop and mobile platforms for seamless trading anytime, anywhere.
What order types can I place?
You can place market orders, limit orders, and stop orders. More advanced options are available upon request.
What time does trading start and end?
Market hours are typically from 9:30 AM to 3:30 PM, Monday to Thursday, and 9:15 AM to 4:30 PM on Fridays, excluding public holidays.
Support and Contact
How can I reach your support team?
You can call us at (021) 32429774–5 or email us at info@bsl.com.pk. Our phone and email support is available 24/7.
Do you offer WhatsApp or live chat support?
Yes, you can join our WhatsApp investor community for updates, or request 1-on-1 support via chat during business hours.
Can I visit your office in person?
Absolutely. Our office is located at 88–91, 2/F, Stock Exchange Building, I.I. Chundrigar Road, Karachi.
I submitted a request but haven’t heard back. What should I do?
If it’s been more than 24 hours, please call us directly or resend your message to ensure it reaches the right team.
Testimonials from Industry Professionals
BSL continues to set the benchmark in ethical trading.
Ahsan A.
Retail Investor
Their transparency and integrity are unparalleled.
Mr. Khawar G.
High Net Worth Investor
A trusted partner in the financial sector.
Ms. Danya L.
Retail Investor
Trust & Credibility
20+ Years
of Client Education
10,000+
Questions Resolved
TREC #045
PSX Trading Rights Holder
Since 1984
Heritage in the Market
Still Have Questions?
Reach our support team or schedule a one-on-one advisory call.