Contact Us
Connect with us
Whether you want to open a trading account, speak to an advisor, or ask about our research, we would like to hear from you. Send us a message and our team will reply the same working day.
Our Office
Karachi
88 – 91, 2/F, Stock Exchange Building, Off. I.I. Chundrigar Road, Karachi – Pakistan.
Call: (021) 32429774-5
Email: info@bsl.com.pk
Frequently Asked Questions
I submitted a request but haven't heard back. What should I do?
We reply to messages the same working day. If you haven't heard back by the end of the day, call (021) 32429774-5 or email customer.support@bsl.com.pk. If you're waiting on an account application, your status page shows where it stands.
Can I pay in cash?
No. We don't accept cash. Every payment must reach Bhayani Securities (Pvt) Ltd through a banking channel.
Can a family member deposit money into my account?
No. Deposits must come from the bank or wallet account registered with your BSL account, so we can match every payment to you.
How do I update my mobile number, email, address or bank details?
Contact us as soon as anything changes, as regulations require: email customer.support@bsl.com.pk or call (021) 32427578.
How do I close my account?
Email customer.support@bsl.com.pk to request closure; there's no closing fee. First sell your shares or transfer them to another broker, and keep enough cash in the account to cover any capital gains tax due to NCCPL. We then pay out the rest of your balance.
How do I file a complaint?
Contact our Compliance Officer, Asif Raza, on (021) 32427578 or at customer.support@bsl.com.pk. If you're not satisfied with our response, you can complain to SECP through its Service Desk Management System (sdms.secp.gov.pk) or to PSX through its Complaint Management System (cms.psx.com.pk).